Data protection provisions
Basic principle and scope of application
This data protection information relates to the processing of personal data in connection with visits to the websites at https://chocoflow.ch/. We process your personal data (hereinafter also referred to as ‘data’) in order to use our websites and the associated online services or online applications (collectively referred to as ‘services’). Please note that this data protection information does not apply to websites of other providers that may be linked to our website.
Personal data refers to information relating to an identified or identifiable natural person. Certain categories of particularly sensitive personal data, such as health data, are specially protected by special legal provisions. The term ‘processing’ covers all operations carried out on your data, including collection, storage, use, disclosure, archiving or deletion. When processing data, we comply with the Federal Data Protection Act (DSG), the corresponding implementing ordinance (DSGV) and other applicable data protection laws (e.g. the European General Data Protection Regulation, GDPR), insofar as these are applicable.
In the following, we would like to explain to you what data we collect, for what purpose we use it and what rights you have with regard to your data. If you provide us with data about third parties, we assume that you are authorised to do so and that the data provided is correct. We therefore ask you to inform the third parties concerned about the processing of their data by us and to provide them with a copy of this data protection information or the relevant product information. Should we notify you of an updated version of these documents, we ask you to also pass on these new versions.
Our employees receive regular training in data protection issues and are subject to confidentiality requirements. In addition, compliance with data protection regulations is monitored by our data protection office.
Responsible bodies and contact
Responsible for the processing of data described in this data protection declaration is:
ChocoFlow Technologies GmbH
Erlengasse 3
8240 Thayngen
Switzerland
If you have any questions or concerns regarding the processing of your data or your data protection rights in relation to us, please contact:
ChocoFlow Technologies GmbH
Data Protection Office
Erlengasse 3
8240 Thayngen
E-mail: info@chocoflow.ch
Data processed
We attach great importance to the protection of your personal data. When you use our website and services, we primarily process the data that you transmit to us and that is necessary for the use of the website and services, as well as the information that we collect directly (see below).
In the course of using our website and services, we collect metadata, such as information about your browser (type and version), your device type (e.g. smartphone or tablet) and your IP address. We also collect access data, also known as protocol data. This includes the name of the website accessed, the date and time of access, the amount of data transferred, a message about successful access, information about the operating system and details of the last website visited.
We only store and process further personal data if you transmit it to us in the course of using services and tools (e.g. contact form). Further data protection-relevant information for specific tools can be found below in this data protection declaration.
Purpose
We process your data exclusively for the purposes that we have communicated to you when collecting your data, as well as for other purposes compatible with these objectives. Further information about the principles of our data processing can be found below in this data protection declaration.
Processing of data
We process your data for various purposes in connection with our communication with you. This includes, in particular, answering your questions, asserting your rights and contacting you if we have any queries. In doing so, we primarily use communication data and master data, as well as registration data relating to offers and services you use. This data may be stored for documentation purposes, training, quality assurance and follow-up questions.
Furthermore, we process data for marketing purposes and to maintain customer relations. We may send general or personalised information about our services to our users, for example in the form of occasional contact by email, post or telephone, as well as through other channels for which we have contact information from you. You have the option at any time to decline such contacts or to refuse or revoke your consent to be contacted for advertising purposes. With your consent, we can tailor our online offering more specifically to the needs of our users.
Furthermore, we may use your data for market research, to improve our online offering, our services and, if necessary, for product development.
Finally, we may also store and process your data for security reasons and for access control on our website.
Log files
We mainly use data to create server log files in order to carry out statistical evaluations for the operation of the website, to ensure the security of the IT systems and to optimise the website. We primarily use protocol data for this purpose. The legal basis for this data processing is our legitimate interest in providing you with a secure and smooth user experience at all times. We also reserve the right to check the protocol data retrospectively if there are concrete indications of unlawful use.
Contact form
If you contact us using the contact form, we collect your contact data in order to process your request and to answer any follow-up questions. This data is transmitted in encrypted form.
If you have provided us with your email address or contacted us directly by email, we may also send you information related to the processing of your requests and questions by email.
The legal basis for the processing of your data is based on our legitimate interest in being able to process your online request efficiently and effectively. If the aim of the email contact is to conclude a contract, the data processing is based on the initiation of this contractual relationship.
reCAPTCHA
We use reCAPTCHA to ensure that the form(s) on our website are completed by a human and not by a bot. reCAPTCHA is provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA). Google’s privacy policy is available at the following URL: policies.google.com/privacy
Marketing
We may use your data to occasionally inform you about news, new products, services or other services of interest to you from us and, if applicable, our partners.
If you do not wish to consent to the use of your data for marketing purposes, you can inform us accordingly or refuse or revoke your consent to receive marketing information.
Cookie preferences
We provide you with the option of customising the use of cookies on our website to your needs via the Cookie Preference Center or to revoke your consent to the use of cookies. In addition, most browsers offer the option of being warned/informed when cookies are set or of completely prohibiting cookies. If you wish to receive a complete and up-to-date overview of all third-party access to your browser, specific browser plug-ins are available to provide you with this function.
Our website and other online publications may incorporate third-party content, such as maps from Google Maps, fonts from Google Fonts or videos from Vimeo. This means that your IP address is communicated to these providers. It is possible that certain external services will only be activated after your explicit confirmation.
We integrate this external content to provide you with useful information or functions or to optimise your user experience. No further data processing takes place on our part. Our legitimate interest in offering you this content or these functions is therefore the legal basis for this data processing.
We endeavour to only integrate external providers who use your IP address solely for the purpose of delivering content. However, we have no influence over whether your IP address is stored and processed by third-party providers. For this reason, we refer you to the privacy policy of the respective service for data processing by the respective third-party provider. You can find more information about individual privacy settings here.
Google Fonts
We may use Google Fonts on our website to display selected fonts as well as icons and symbols on our website. This is a service provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA).
Further information about Google Fonts can be found at the following link: developers.google.com/fonts/faq/privacy?hl=de
Google Analytics
We may use Google Analytics and Google Tag Manager on our website. These are a web analysis service and a supporting tool provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA).
Google Analytics uses cookies to analyse your use of our website. The usage data generated by the service is transferred by default to a Google data centre and stored there. It is possible that additional personal data may be collected via Google Analytics and Google Tag Manager and that this data may be passed on by Google to third parties if this is required by law or if third parties process the data on behalf of Google. We do not pass on any personal data to Google without your consent.
The legal basis for the processing of your data is based on our legitimate interest in analysing user behaviour in order to optimise our services. Further information about Google Analytics and Google Tag Manager can be found at the following link: support.google.com/tagmanager/?hl=de#topic=3441530
IP anonymisation
Your IP address is anonymised by default on our website before it is transmitted to Google. This is done by only transmitting your address in abbreviated form. In exceptional cases, your address may be transmitted in full and only abbreviated in Google’s data centre.
Google Maps
We may integrate maps and services from Google Maps into our website. When you use our website in Switzerland or the European Economic Area (EEA), the map services are provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland). If you use our site in another country, the service is provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA). The integration of Google Maps on our websites enables us, for example, to display an interactive map directly on our site, which makes it easier for you to locate the addresses we have published.
When using Google Maps, your IP address is communicated to Google. Google may link your data to your Google user account if you are logged in at the time. If you do not want this information to be associated with your Google account, you can opt out of using Google Maps in your Google account.
The legal basis for the processing of your data is our legitimate interest in providing you with useful information, facilitating location-based searches and automatically completing address data.
Further information about Google Maps can be found at the following link: blog.google/products/maps/
Social media plugins
We can integrate services from various social media on our website, which are usually recognisable by the corresponding company or network logos.
When you use these services, your IP address is communicated to the providers. The providers can use the IP address to link your data to your social media user account if you are logged in at the time. It is also possible that your IP address will be stored by the providers even if you are logged out or do not have a corresponding social media account.
The legal basis for the processing of your data is based on our legitimate interest in providing you with attractive social media tools on our website.
We may use the LinkedIn pixel of LinkedIn Ireland Unlimited Company (Wilton Place Dublin 2, Ireland) on our website.
The LinkedIn pixel allows us to track your behaviour while you visit our website. The usage data generated by the service is transferred by default to a LinkedIn data centre and stored there, enabling us to optimise our offering and your user experience based on it. The information collected by LinkedIn can be used to measure the effectiveness of ads and to display LinkedIn advertising. LinkedIn may link your data to your LinkedIn user account if you are logged in at the time. If you do not want LinkedIn to collect data, you can change the settings in your LinkedIn account by clicking on the following link: https://www.linkedin.com/psettings/.
The legal basis for the processing of your data is our legitimate interest in analysing user behaviour to optimise our services. You can find more information at the following link: linkedin.com/legal/privacy-policy
Your rights
In accordance with the applicable data protection law and the applicable data protection regulations and under certain conditions, you have the following rights:
Right of access: You can request information from us about whether we process your personal data and, if so, which data this is.
Right to rectification: You can request that we correct incorrect data or complete incomplete data.
Right to erasure: You can request the erasure of your data. However, please note that certain legal provisions or legitimate interests may restrict our obligation to erase.
Right to data portability: Under certain conditions, you can request that we provide you with the data you have provided in a structured, commonly used and machine-readable format.
Right to withdraw consent: If the data processing is based on your consent, you can withdraw this consent at any time. Please note that the withdrawal does not affect the lawfulness of the data processing carried out up to the point of withdrawal.
Right to object: Under certain circumstances, you have the right to object to the processing of your data, in particular for the purposes of direct marketing or legitimate interests.
Right to complain: If you are not satisfied with how we handle your data, you have the right to contact our data protection officers or the relevant data protection supervisory authority at edoeb.admin.ch.
Please note that these rights are subject to legal requirements and that exceptions and restrictions may apply. To exercise your rights, you can contact us in writing or by email at the address below.
ChocoFlow Technologies GmbH
Data Protection Office
Erlengasse 3
8240 Thayngen
E-mail: info@chocoflow.ch
SSL
Due to the technical structure of the internet as an open network, a secure transmission of your data cannot be guaranteed in all cases. If you send your personal data to us, you do so at your own risk.
To ensure the protection of your transmitted data, we use encryption mechanisms in accordance with current security standards (Transport Layer Security, TLS). TLS is a protocol for secure data transmission over the internet and is supported by most browsers. It uses the public-key method, in which data is encrypted with a publicly accessible key and can only be decrypted with a specific private key. Most browsers indicate whether a connection is secure by means of a key symbol or padlock.
We take various technical and organisational security precautions to ensure the protection of your data within our system. Nevertheless, we would like to point out that despite these measures, there is a risk of data loss, unauthorised access to or manipulation of the data by third parties. Please also note that certain network sections and your computer are outside our controllable security area. As a user, you are responsible for finding out about the necessary security precautions and taking the necessary measures within your sphere of influence. We do not accept any liability for damages incurred by you as a result of data loss or manipulation.
Data storage
We only store your data for as long as is necessary for the purposes stated by us or as we are legally or contractually obliged to do so. Data that is no longer necessary for the stated purposes, even in the future, will be deleted or alternatively anonymised by us as part of our regular data maintenance.
Update
This data protection information is not part of the contract and can be changed by us at any time. The version published here applies in each case.
Last updated on 9 February, 2025
Data protection provisions
Principle and scope
This data protection information relates to the processing of personal data in connection with visits to the websites at https://chocoflow.ch/. We process your personal data (hereinafter also referred to as ‘data’) in order to use our websites and the associated online services or online applications (collectively referred to as ‘services’). Please note that this data protection information does not apply to websites of other providers to which our website may be linked.
Personal data refers to information that relates to an identified or identifiable natural person. Certain categories of particularly sensitive personal data, such as health data, are specially protected by special legal provisions. The term ‘processing’ covers all operations carried out on your data, including collection, storage, use, disclosure, archiving or erasure. When processing data, we comply with the Federal Data Protection Act (DSG), the corresponding implementing ordinance (DSGV) and other applicable data protection laws (e.g. the European General Data Protection Regulation, GDPR), insofar as these are applicable.
In the following, we would like to explain to you what data we collect, for what purpose we use it and what rights you have with regard to your data. If you provide us with data about third parties, we assume that you are authorised to do so and that the data provided is correct. We therefore ask you to inform the third parties concerned about the processing of their data by us and to provide them with a copy of this data protection information or the relevant product information. Should we notify you of an updated version of these documents, we ask you to also pass on these new versions.
Our employees receive regular training in data protection issues and are subject to confidentiality requirements. In addition, compliance with data protection regulations is monitored by our data protection office.
Responsible bodies and contact
Responsible for the processing of data described in this data protection declaration is:
ChocoFlow Technologies GmbH
Erlengasse 3
8240 Thayngen
Switzerland
If you have any questions or concerns regarding the processing of your data or your data protection rights in relation to us, please contact:
ChocoFlow Technologies GmbH
Data Protection Office
Erlengasse 3
8240 Thayngen
E-mail: info@chocoflow.ch
Data processed
We attach great importance to the protection of your personal data. When you use our website and services, we primarily process the data that you transmit to us and that is necessary for the use of the website and services, as well as the information that we collect directly (see below).
In the course of using our website and services, we collect metadata, such as information about your browser (type and version), your device type (e.g. smartphone or tablet) and your IP address. We also collect access data, also known as protocol data. This includes the name of the website accessed, the date and time of access, the amount of data transferred, a message about successful access, information about the operating system and details of the last website visited.
We only store and process further personal data if you provide it to us in the course of using services and tools (e.g. contact form). Further data protection-relevant information for specific tools can be found below in this data protection declaration.
Purpose
We process your data exclusively for the purposes that we have communicated to you when collecting your data, as well as for other purposes compatible with these objectives. Further information on the principles of our data processing can be found below in this data protection declaration.
Processing of data
We process your data for various purposes in connection with our communication with you. This includes, in particular, responding to enquiries, asserting your rights and contacting you if we have any questions. In doing so, we primarily use communication data and master data, as well as registration data relating to offers and services you use. This data may be stored for documentation purposes, training, quality assurance and follow-up questions.
Furthermore, we process data for marketing purposes and to maintain customer relations. We may send general or personalised information about our services to our users, for example in the form of occasional contact by email, post or telephone, as well as through other channels for which we have contact information from you. You have the option at any time to decline such contacts or to refuse or revoke your consent to be contacted for advertising purposes. With your consent, we can tailor our online offering more specifically to the needs of our users.
Furthermore, we may use your data for market research, to improve our online offering, our services and, if necessary, for product development.
Finally, we may also store and process your data for security reasons and for access control on our website.
Log files
We mainly use data to create server log files in order to carry out statistical evaluations for the operation of the website, to ensure the security of the IT systems and to optimise the website. We primarily use protocol data for this purpose. The legal basis for this data processing is our legitimate interest in providing you with a secure and smooth user experience at all times. We also reserve the right to check the protocol data retrospectively if there are concrete indications of unlawful use.
Contact form
If you contact us using the contact form, we collect your contact data in order to process your request and to answer any follow-up questions. This data is transmitted in encrypted form.
If you have provided us with your email address or contacted us directly by email, we may also send you information related to the processing of your requests and questions by email.
The legal basis for the processing of your data is based on our legitimate interest in being able to process your online request efficiently and effectively. If the aim of the email contact is to conclude a contract, the data processing is based on the initiation of this contractual relationship.
reCAPTCHA
We use reCAPTCHA to ensure that the form(s) on our website are completed by a human and not by a bot. reCAPTCHA is provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA). Google’s privacy policy is available at the following URL: policies.google.com/privacy
Marketing
We may use your data to occasionally inform you about news, new products, services or other services of interest to you from us and, if applicable, our partners.
If you do not wish to consent to the use of your data for marketing purposes, you can inform us accordingly or refuse or revoke your consent to receive marketing information.
Cookie preferences
We provide you with the option of customising the use of cookies on our website to your needs via the Cookie Preference Center or to revoke your consent to the use of cookies. In addition, most browsers offer the option of being warned/informed when cookies are set or of completely prohibiting cookies. If you wish to receive a complete and up-to-date overview of all third-party access to your browser, specific browser plug-ins are available to provide you with this function.
Our website and other online publications may incorporate third-party content, such as maps from Google Maps, fonts from Google Fonts or videos from Vimeo. This means that your IP address is communicated to these providers. It is possible that certain external services will only be activated after your explicit confirmation.
We integrate this external content to provide you with useful information or functions or to optimise your user experience. No further data processing takes place on our part. Our legitimate interest in offering you this content or these functions is therefore the legal basis for this data processing.
We endeavour to only integrate external providers who use your IP address solely for the purpose of delivering content. However, we have no influence over whether your IP address is stored and processed by third-party providers. For this reason, we refer you to the privacy policy of the respective service for data processing by the respective third-party provider. You can find more information about individual privacy settings here.
Google Fonts
We may use Google Fonts on our website to display selected fonts, icons and symbols on our website. This is a service provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA).
Further information about Google Fonts can be found at the following link: developers.google.com/fonts/faq/privacy?hl=de
Google Analytics
We may use Google Analytics and Google Tag Manager on our website. This is a web analytics service and a supporting tool provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA).
Google Analytics uses cookies to analyse your use of our website. The usage data generated by the service is transferred by default to a Google data centre and stored there. It is possible that additional personal data may be collected via Google Analytics and Google Tag Manager and that this data may be passed on by Google to third parties if this is required by law or if third parties process the data on behalf of Google. We do not pass on any personal data to Google without your consent.
The legal basis for the processing of your data is based on our legitimate interest in analysing user behaviour in order to optimise our services. Further information about Google Analytics and Google Tag Manager can be found at the following link: support.google.com/tagmanager/?hl=de#topic=3441530
IP anonymisation
Your IP address is anonymised by default on our website before it is transmitted to Google. This is done by only transmitting your address in abbreviated form. In exceptional cases, your address may be transmitted in full and only abbreviated in Google’s data centre.
Google Maps
We may integrate maps and services from Google Maps into our website. When you use our website in Switzerland or the European Economic Area (EEA), the map services are provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland). If you use our site in another country, the service is provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA). The integration of Google Maps on our websites enables us, for example, to display an interactive map directly on our site, which makes it easier for you to locate the addresses we have published.
When using Google Maps, your IP address is communicated to Google. Google may link your data to your Google user account if you are logged in at the time. If you do not want this information to be associated with your Google account, you can opt out of using Google Maps in your Google account.
The legal basis for the processing of your data is our legitimate interest in providing you with useful information, facilitating location-based searches and automatically completing address data.
Further information about Google Maps can be found at the following link: blog.google/products/maps/
Social media plugins
We can integrate services from various social media on our website, which are usually recognisable by the corresponding company or network logos.
When you use these services, your IP address is communicated to the providers. The providers can use the IP address to link your data to your social media user account if you are logged in at the time. It is also possible that your IP address will be stored by the providers even if you are logged out or do not have a corresponding social media account.
The legal basis for the processing of your data is based on our legitimate interest in providing you with attractive social media tools on our website.
We may use the LinkedIn pixel of LinkedIn Ireland Unlimited Company (Wilton Place Dublin 2, Ireland) on our website.
The LinkedIn pixel allows us to track your behaviour while you visit our website. The usage data generated by the service is transferred by default to a LinkedIn data centre and stored there, enabling us to optimise our offering and your user experience based on it. The information collected by LinkedIn can be used to measure the effectiveness of ads and to display LinkedIn advertising. LinkedIn may link your data to your LinkedIn user account if you are logged in at the time. If you do not want LinkedIn to collect data, you can change the settings in your LinkedIn account by clicking on the following link: https://www.linkedin.com/psettings/.
The legal basis for the processing of your data is our legitimate interest in analysing user behaviour to optimise our services. You can find more information at the following link: linkedin.com/legal/privacy-policy
Your rights
In accordance with the applicable data protection law and the applicable data protection regulations and under certain conditions, you have the following rights:
Right of access: You can request information from us about whether we process your personal data and, if so, which data this is.
Right to rectification: You can request that we correct incorrect data or complete incomplete data.
Right to erasure: You can request the erasure of your data. However, please note that certain legal provisions or legitimate interests may restrict our obligation to erase.
Right to data portability: Under certain conditions, you can request that we provide you with the data you have provided in a structured, commonly used and machine-readable format.
Right to withdraw consent: If the data processing is based on your consent, you can withdraw this consent at any time. Please note that the withdrawal does not affect the lawfulness of the data processing carried out up to the point of withdrawal.
Right to object: Under certain circumstances, you have the right to object to the processing of your data, in particular for the purposes of direct marketing or legitimate interests.
Right to complain: If you are not satisfied with how we handle your data, you have the right to contact our data protection officers or the relevant data protection supervisory authority at edoeb.admin.ch.
Please note that these rights are subject to legal requirements and that exceptions and restrictions may apply. To exercise your rights, you can contact us in writing or by email at the address below.
ChocoFlow Technologies GmbH
Data Protection Office
Erlengasse 3
8240 Thayngen
E-Mail: info@chocoflow.ch
SSL
Due to the technical structure of the internet as an open network, a secure transmission of your data cannot be guaranteed in all cases. If you send your personal data to us, you do so at your own risk.
To ensure the protection of your transmitted data, we use encryption mechanisms in accordance with current security standards (Transport Layer Security, TLS). TLS is a protocol for secure data transmission over the internet and is supported by most browsers. It uses the public-key method, in which data is encrypted with a publicly accessible key and can only be decrypted with a specific private key. Most browsers indicate whether a connection is secure by means of a key symbol or padlock.
We take various technical and organisational security precautions to ensure the protection of your data within our system. Nevertheless, we would like to point out that despite these measures, there is a risk of data loss, unauthorised access to or manipulation of the data by third parties. Please also note that certain network sections and your computer are outside our controllable security area. As a user, you are responsible for finding out about the necessary security precautions and taking the necessary measures within your sphere of influence. We do not accept any liability for damages incurred by you as a result of data loss or manipulation.
Data storage
We only store your data for as long as is necessary for the purposes stated by us or as we are legally or contractually obliged to do so. Data that is no longer necessary for the stated purposes, even in the future, will be deleted or alternatively anonymised by us as part of our regular data maintenance.
Update
This data protection information is not part of the contract and can be changed by us at any time. The version published here applies in each case.
Last updated on 9 February, 2025